Nowadays, it is undeniable that customer loyalty is so essential to business. It takes much more effort to acquire new customers than to retain existing customers. Restaurants, retailers, grocery stores, salons, fitness centres and more depend a lot on loyal customers and repeat visits. Additionally, regular customers often spend more per visit and are more likely to spend extra money on further services.
If you don’t encourage your customers to return to your business, they can easily turn to a competitor even with only a slight inconvenience from your products/services. Therefore, one of the best ways to increase your customer retention rate is using customer loyalty apps.
With loyalty apps solution, you can easily offer discounts, coupons, cash back, gift cards,.
In this post, we will share with you top 5 loyalty apps that are perfectly suitable for small businesses.
Belly
Belly is one of the most popular loyalty apps on the market, as it offers customized rewards, email marketing campaigns,... Belly has three different options depending on the features that your business requires. Each option includes a digital loyalty program integrated with the Apple Passbook and Google Wallet, a customizable iPad for registering your customers, in-store marketing materials, and mobile applications Belly where potential customers can explore your business. Whichever option you choose, Belly appoints a Merchant Success Manager for the seller to support the strategy, positioning and product. Additional features include social media integration and email marketing automation campaigns.
Spring Rewards
Spring Rewards is a powerful loyalty app and marketing analytics platform that offers an effortless and seamless way for businesses to expand new customers as well as remain good relationship with the current ones. The Spring platform connects to the credit and debit cards that consumers are using every day and deals with the technology at your stores, requiring no further hardware, set-up or training. When members swipe their cards, Spring Rewards will check their spend in real-time, enabling you to reach the right customers with suitable messages and time-sensitive incentives or rewards.
Spendgo
Spendgo is one of the loyalty apps that allow you to personalized your customer engagements programs. Spendgo is most frequently used in the food and beverage industry. You can create campaigns focused on acquiring new customers, retaining existing customers and gaining back lapsed customers with loyalty programs, whether used in-store, online or on mobile devices.
OpenTable
Another platform that is normally used in the food and beverage industry, OpenTable is a restaurant reservation and it can allow you to set up a dining rewards programs. Customers using the loyalty apps will receive points for honouring the reservations they make online and can redeem these points for dining rewards in the future or an Amazon gift card. Using OpenTable for your restaurant reservations can encourage repeat diners who want to take advantage of the rewards program.
FiveStars
Fivestars will help you to set up a rewards program that is specially tailored to your business. Customers can register onsite using a tablet device and check in by using their phone number. FiveStars sends your customers rewards messages via emails or text messages, based on their preferences including special messages for birthdays and infrequent customers.

















